Consultations are by appointment only Please Call 07852871979
· We will always endeavour to keep to your scheduled appointment time, however occasionally due to unforeseen circumstances we can run behind, in this unlikely event we will always give you an expected wait time and do our best to keep to it.
· You have been informed of all after care: wide-tooth comb to detangle when washing and conditioning, regular use of argan oil or serum to keep hair moisturised and heat-protection spray when heat-styling.
We reserve your appointments especially for you, therefore, we request that you be courteous and respectful and call us promptly if you are unable to attend an appointment. To best utilise appointment times for all clients we need at least 24 hours’ notice for cancellations. Less than 24 hours’ notice will result in a charge of 50% of the service cost. This also applies to drastic appointment changes on the service you are booked in for - so, if you are booked in for a long service and you change your mind and don’t want it done any more, you must let us know 24 hours prior to your appointment time.
You must arrive on time to ensure you receive the full service you have booked in for. If you are running late, please let us know - we will do everything we can to accommodate you, however, please keep in mind that we may have to reschedule your appointment, or may not have time to complete the whole service, in which case you will need to make another booking.